How can we help?

Everything about Trowel, in one searchable place.

Getting started

From signing up to your first finished design.

Designs and the canvas

Building, editing and organizing your designs.

Plant library

Your plants, their attributes, and bulk changes.

AI features

Preview images, reviews, and how the allowances work.

Approvals

Getting designs signed off before they reach a client.

Printing and client sheets

What goes on paper, and what stays internal.

Exports and ordering

Turning designs into a purchasing document.

Team and permissions

Who can do what.

Billing and plans

Trials, changes, invoices and refunds.

Your account and data

Pausing, leaving, and what happens to your work.

Still stuck?

Use the Help button in the bottom corner of any screen while you are signed in — it sends us your question along with the page you were on, so we can help without a game of twenty questions. Or email us directly.